Career and Executive Insights
I joined a new company. Remote-first, distributed team, mostly people I'd never worked with. The kind of setup where you can't lean on the hallway conversations or lunch breaks to figure out how someone operates. I wanted to accelerate the get-to-know phase while setting clear expectations
Behind the scenes
If you scroll through LinkedIn these days, you might think AI can solve any problem in minutes. Summarize a document? Done. Write an email? Easy. Automate your workflow? Just connect n8n, Zapier, make or similar and let the magic happen. But if that's true, why do most companies
In the first part of this series, I shared the skill matrix I’m using to prepare for delivering AI-powered products. This second post I share the sources I used to work through that matrix. Before diving in, a few important caveats. This is not the definitive reading list. It
Career and Executive Insights
I’ve been spending a good chunk of my free time catching up on AI. Not because I want to become an AI engineer. I’m doing it because I’m curious and because I can see professional challenges coming where this knowledge will matter. I want to understand how
Behind the scenes
It's Christmas Day. And what could be a better time than publishing a poem about the people who keep our projects organized and well on track. To all Project Managers and everyone else giving all and everything to deliver on project goals: Merry Christmas 🎅 In the workshop up
Delivery and Execution Excellence
You can deliver a project on time, in scope and in budget and still end up with a failure. It happens more often than you think. According to PMI’s Pulse of the Profession 2023, about 28 % of projects still fail to meet their business goals. A project can look
Delivery and Execution Excellence
When I gave this talk a few years ago, I wanted to share something that took me a long time to understand. I had spent many years staring at Gantt charts and project plans, sometimes thinking they were created by geniuses who understood every detail of a project before it
Bridging Product, Delivery and Customer Success
When Product and Delivery are out of sync, enterprise projects stall and revenue suffers. In complex enterprise environments, these two functions share the same goals but speak different languages. Their focus areas, incentives and workflows differ sharply. Left unmanaged, this tension derails execution and frustrates teams. Managed well, it becomes
Career and Executive Insights
I stumbled across this question in an unexpected place: a job application form. Tucked into the standard upload-your-CV workflow was the prompt: “As a leader, how do you ensure psychological safety within a team while staying direct?” To my surprise, only 280 characters to answer. I provided an answer, but
Behind the scenes
For more than 15 years I spent my working life at the intersection of Product, Delivery and Customer Success. From early days in retail to consulting to building SCAYLE Commerce Engine I learned how powerful these functions become when they work as one (check "About the author" to